Shipping Policy
Each order is limited to one shipping address. To ship items to multiple destinations, please submit separate orders for each location and process payment accordingly. Shipping dates are determined by the selected delivery location and service type.
Standard Delivery Schedule
| Delivery Location | Delivery Type | Delivery Charge | Delivery Time |
|---|---|---|---|
| All over UAE | Regular | AED 15 (Free shipping for orders above AED 500) | Next Day Delivery (for orders placed by 3:00 PM) |
| All over Gulf Countries | Regular | AED 35 (Free shipping for orders above AED 1000) | 2 - 3 business days |
Delivery Restrictions
In compliance with international regulatory mandates, we are unable to process orders destined for individuals or entities situated in countries or territories subject to sanctions imposed by the Office of Foreign Assets Control (OFAC) of the United States Department of the Treasury. A comprehensive list of restricted locations is available on the official OFAC website.
Customs Duties and Import Taxes
Customers assume sole responsibility for the payment of all applicable customs duties, import taxes, or other levies imposed by relevant governmental authorities in all Gulf countries receiving the purchased products. Our company disclaims all liability for such charges.